The SMB Tech Report

Fonality Study Tracks Mobility Trends for SMBs

Fonality’s State-of-the-Market 2011 Report: Mobility Trends in SMBs finds 50% of SMB employees work outside the office and with as many as a quarter of staff out of office at any given time. These employees can have difficulty accessing critical business applications. The study recommends SMBs provide unified communications on a mobile platform and estimates that by doing so an average company with 137 employees (including 67 mobile workers) could recoup $700,000 annually in measurable staff productivity gains--more than $10,000 per mobile employee. more

InfoTrends to Conduct Study on Multi-Channel Communications for SMBs

InfoTrends has announced the start of a study: Capturing the SMB Marketing Automation Opportunity. The intent of the study is to define the market for multi-channel marketing automation for SMBs. The study will include a structured Web-based survey of SMBs and in-depth interviews with SMB decision-makers across the United States. The study is designed to provide service and technology providers with insights into the changing opportunity in the SMB communications market and future requirements for SMBs. Subscribers will receive a summary report, presentation, tabulated data, and a summary of key findings. more

InfoTrends to Study Multi-Channel Communications for SMBs

InfoTrends has announced the start of a study entitled Capturing the SMB Marketing Automation Opportunity”to define the market for multi-channel marketing automation for SMBs. The study will include a structured Web-based survey of SMBs and in-depth interviews with SMB decision-makers across the United States. InfoTrends says the study will provide service and technology providers with insights into the changing opportunity in the SMB communications market and future requirements for SMBs. Subscribers will receive a summary report, presentation, tabulated data, and a summary of key findings. more