The SMB Tech Report

Broadcore Adds Call Recorder to Virtual Unified Communications Service

Unified communications provider Broadcore has introduced Broadcore Call Recorder, a hosted call recording solution that integrates into Broadcore's existing services. The recorder is tailored for business uses such as customer service training and compliance, with unlimited storage and retrieval of call information. more

FastSoft Announces Desktop Virtualization Acceleration

Dynamic site acceleration software provider FastSoft Inc. has announced its Desktop Virtualization Acceleration solution for remote, mobile, and offshore workers and cloud-hosted virtual desktops. The solution accelerates Citrix Remote Desktop, Microsoft RDP, and other thin-client applications up to 500%. more

VMware Offers vSphere Essentials at up to 50% Discount

VMware is offering its vSphere Essentials product package for at up to 50% off list price through June 15, aiming to bring server desktop and virtualization within the price range of small-to-medium size businesses (SMBs). more

Wyse Announces Multi-platform Support for Microsoft RemoteFX

Wyse Technology has announced plans to support Microsoft RemoteFX technology, enabling a rich media experience across all Wyse virtualized client platforms. Both companies expect Wyse integration with RemoteFX, a feature being developed for Windows Server 2008 R2 SP1, will accelerate desktop virtualization deployments. more

my1voice Introduces Virtual PBX Service for Canadian Small Businesses

my1voice has announced its virtual phone service is now available for small businesses in Canada. The service is designed for entrepreneurs and small businesses, particularly those with mobile workers or employees in multiple locations, allowing all employees in any location to be connected through a single phone number. more

Verizon Partners with Actsoft to Provide GPS-Based Workforce Management

Verizon Wireless has partnered with Actsoft Inc. to bring mobile, GPS-based workforce management systems to business users of Verizon's network. Actsoft's applications include:

• Comet EZ - A Web-based GPS tracking and time-keeping application, accessible from any PC with Internet connectivity;
• Comet Tracker - A tracking and time keeping solution that is client-and Web-based and supports order entry dispatch, wireless forms, customized alerts, and reporting capabilities; and,
• Comet Mobile Worker - An advanced turnkey solution for everything from work order management to vehicle engine monitoring.

Actsoft will be an early user of the new Verizon Wireless single-billing option, providing users with a unified bill. more

World Economic Forum Names RingCentral as a 2010 Technology Pioneer

The World Economic Forum has selected RingCentral as a 2010 Technology Pioneer. Leading technology experts had to first nominate the company for the award and a panel appointed by the World Economic Forum made the final decision. RingCentral CEO Vlad Shmunis has been invited to receive the award at the World Economic Forum Annual Meeting in January in Davos, Switzerland. more